One of the top largest part shops in America. We sold tens of millions of pieces over 15 years.
Welcome to The Heart Bricker’s Store!
Please read these terms and make sure they meet you expectations before you order.If you're not clear on anything you're welcome to message us, we'll answer back promptly.
Why Should You Buy Here?
- While only recently opened this Brick Owl shop- we've been one of the largest, most trusted LEGO part shops with tens of thousands of sales over 15 years on various platforms with a 99.97% satisfaction rating from customers.
- We ship faster! 99% of Orders ship same or next business day after payment!
- NEW MEANS NEW! Only brand NEW items from Lego 'Pick A Brick' walls or from never played with sets. NO USED PARTS BEING PASSED AS NEW.
- No lot limits! no lot fees! Buy as much or as little as you need.
- Selection saves money- A huge selection means you can get more items from one store and save on shipping.
- FAIR PRICING- We price based the average price an item has sold in the past, demand (i.e; plates are in more demand then slopes) and cost basis (how much we paid for it.). and the fact that we don't charge extra fees. (Many stores charge low item price but have high fees- Not Us.)
-CLEAN! We have no pets and we are non smokers, there is no smoking anywhere near us or near the bricks, we also have air purifiers in every room because we are highly allergic to contaminates, which is another reason why we DON'T SELL USED items. We use BRAND NEW ziploc bags for each lot with over 30 pieces or so. We handle our parts with the most care- using cotton gloves and frequent hand washing. we pack with extreme care and it shows.
MOLD VARIATION POLICY
- We do not differentiate between similar mold types variation unless noted specifically in the listing- affected lots will have a diclaimer stating 'read terms regarding mold variations'
We only defrenciate in lots where the different variation affects playability or part alignment. This policy has been very helpful for MOC Builders who get a part list and are not aware of mold variations and would rather buy most parts in one shop as long as the different variation is a compatible alternate.
Example of some of part numbers affected :
4081*, 61252/6019, 4085*, 3794b/15573, 91968c01/29085c01, 2436*/28802, 48729*, 57360/30553, 54662/30554* , 32064*, 2444/10247 , 4150/14769 , 30553/57360
We'll make sure to try and send the same variation in the same order.
We list all these variations at the same cost.
- Returned and unclaimed orders: Orders that have returned to us because buyer didn't claim or provided wrong shipping address or any mistake that wasn't caused by the seller - will be re-shipped at buyer's expense OR will be refunded minus shipping cost and minus 35% re-stocking fee +$2 PER LOT RETURNED! ! ! ! LOTS MUST BE SEPERATED BEFORE RETURNING AND ARRIVE IN THE SAME CONDITION SENT (NEW-NEVER USED, NO SMOKE SMELLS)
Returns will be accepted under the above conditions as long as they were shipped to us (postmarked) within 7 days of arriving to buyer and we notified ahead via Bricklink's messaging system.
We charge a high re-stocking fee because we still have to pay Fees to Bricklink & PayPal and restocking the items is time consuming which costs us in labor.
Color shades:
- Sometimes LEGO's bricks come with very little difference in shades within the same color- that is beyond our control and just like any other store; we can't separate what we can barely see- remember that these have passed LEGO's rigorous quality control and deemed fit to be in their sets and stores- we won't send you a pink brick if you ordered red .
SETS
WE ARE NOT RESPOSIBLE FOR SET BOXES DAMAGED IN TRANSIT- INSURANCE DOES NOT COVER DAMAGE TO SET BOX ONLY DAMAGE TO PIECES OR UNDELIVERED PACKAGES.
IF YOU WISH TO RETURN THE SET BECAUSE THE BOX IS DAMAGED THEN YOU WILL BE RESPONSIBLE FOR SHIPPING BACK +35% RESTOCKING FEE (35% of the set value- we do not refund shipping.
SET MUST REMAIN UNOPENED.
-We spare no expense to make sure that your experience with us is a pleasant one with emphasis on communication, cleanliness, speed and accuracy.
- "Influencers"- we get frequent requests to provide free merchandise or discounts in return for a 'shout out' or 'plug' on various channels; Such requests will either be ignored or politely declined as we rather earn a positive review than purchase one.
Last Updated: 9 Feb 2023